Last Updated: June 21, 2026
This Privacy Policy explains how QualBench ("QualBench," "we," "us," or "our") collects, uses, discloses, retains, and protects information when you use our website, application, account qualification tools, messaging workbench, export tools, credit-based processing features, and related services.
QualBench is a U.S.-only business workflow application designed to help U.S.-based customers prepare U.S.-targeted outbound datasets. QualBench helps users upload account or contact data, create ICP profiles, run account qualification, generate messaging variables, optionally merge account-level outputs into contact-level files, and export structured datasets for third-party systems.
QualBench does not send emails, operate campaigns, manage inboxes, warm domains, provide lead data, manage replies, act as a CRM, act as a sequencer, or guarantee legal compliance, deliverability, replies, meetings, pipeline, or revenue.
By using QualBench, you agree to this Privacy Policy and our Terms of Service.
This Privacy Policy applies to information we collect through:
This Privacy Policy does not apply to third-party websites, sending tools, CRMs, sales engagement platforms, email providers, data providers, or other services that you access outside QualBench.
If you export data from QualBench and upload it into Apollo, SmartLead, GMass, Gmail, Outlook, Outreach, Salesloft, HubSpot, Salesforce, Clay, or any other third-party system, that third-party system's privacy policy and terms govern its handling of the data.
QualBench is currently intended only for:
You may not use QualBench to upload, process, prepare, enrich, export, or target data relating to individuals, companies, campaigns, or business activities outside the United States.
If you discover that you uploaded non-U.S. prospect, contact, account, or campaign data, you should promptly delete or suppress that data and stop using QualBench for that data.
We may suspend, restrict, or terminate accounts or workspaces that appear to involve non-U.S. customers, non-U.S. prospecting, or non-U.S. campaign activity.
We collect information in several ways: information you provide, information generated through your use of the Service, information uploaded by you or your workspace, information created by QualBench workflows, and information collected automatically.
We may collect:
If you purchase a subscription, credits, add-ons, or paid features, we may collect or receive billing-related information, such as:
Payment card information is processed by our payment processor (Stripe). We do not intend to store full payment card numbers on QualBench systems.
"Customer Data" means data, files, text, lists, prompts, ICP profiles, company records, contact records, notes, exports, and other materials that you upload, submit, create, store, process, or generate through QualBench.
Customer Data may include:
When you use QualBench workflows, we may generate, store, or process:
If you use optional contact merge features, we may collect, process, or generate:
Contact merge is optional. You may use QualBench at the account level without uploading contact data.
When you visit our website or use the application, we may collect:
If you contact us, submit feedback, request support, respond to emails, or participate in onboarding or sales communications, we may collect:
We may collect operational metadata about use of the Service, such as:
Operational metadata is used to operate the Service, troubleshoot issues, improve reliability, detect abuse, calculate credits, support customers, and improve workflow performance.
We may collect information from:
We do not provide lead lists and do not operate as a lead database or data broker.
We use information to provide, maintain, secure, improve, and support QualBench. This includes using information to:
QualBench uses automated systems, AI models, search tools, research workflows, classification logic, matching logic, and other computational services to provide the Service.
When you use features such as ICP drafting, Qual, Bench, contact merge, or export generation, your inputs and Customer Data may be processed by automated systems or third-party service providers to generate outputs.
This may include processing: company domains, website content, company descriptions, ICP profiles, account records, contact records, buyer personas, qualification criteria, messaging instructions, generated outputs, and workflow metadata.
AI-generated outputs may be inaccurate, incomplete, outdated, duplicative, unsuitable, or inappropriate for your specific use case. You are responsible for reviewing, editing, validating, and approving outputs before using or exporting them.
QualBench does not guarantee output accuracy, uniqueness, legal compliance, deliverability, effectiveness, or consistency across time.
For the avoidance of doubt, QualBench does not use your uploaded Customer Data, contact records, proprietary ICP profiles, account lists, prompts, notes, or generated workspace outputs to train, retrain, fine-tune, or improve any public, proprietary, internal, or third-party artificial intelligence model.
QualBench does not authorize its AI model providers or other service providers to use your uploaded Customer Data, contact records, proprietary ICP profiles, account lists, prompts, notes, or generated workspace outputs to train, retrain, fine-tune, or improve their models.
QualBench does not opt in to third-party model-provider training programs for Customer Data.
This restriction does not prevent QualBench or its service providers from processing Customer Data as necessary to provide the Service you requested, including generating outputs, detecting abuse, maintaining security, debugging errors, logging processing status, calculating credits, supporting your workspace, or complying with legal obligations.
Some QualBench features rely on third-party AI models, model providers, search systems, research tools, hosting infrastructure, or related computational services that QualBench does not fully control. These systems may change over time.
Output format, tone, length, structure, wording, confidence, latency, availability, and consistency may vary due to upstream model updates, model replacements, provider changes, algorithmic shifts, or other factors outside QualBench's control. Similar inputs may not always produce identical outputs.
Information in a workspace may be visible to workspace owners, admins, members, viewers, invited users, or other authorized users according to their permissions. Workspace admins are responsible for managing user access.
We may disclose information to service providers that help us operate QualBench. These may include providers for: our core application, hosting, database, and serverless processing platform (Base44); authentication, including Google sign-in (Google); AI model processing accessed through our platform's integrations (which may use third-party model providers such as OpenAI and Google); file storage; web research and search; analytics (Google Analytics, Microsoft Clarity); logging; security; email notifications; payment processing (Stripe); billing; customer support; error monitoring; and product analytics.
Service providers may process information only as needed to provide services to QualBench or as otherwise permitted by their agreements with us. QualBench does not authorize service providers to use Customer Data to train, retrain, fine-tune, or improve artificial intelligence models.
If you export data from QualBench, you choose where that data goes. You may export files for tools such as Apollo, SmartLead, GMass, Gmail, Outlook, Outreach, Salesloft, HubSpot, Salesforce, Clay, spreadsheets, CSV workflows, or other third-party systems.
Once you export or upload data into a third-party system, that third-party system's privacy policy and terms apply. QualBench is not responsible for how third-party systems collect, use, store, import, disclose, secure, or retain exported data.
We may disclose information if we believe it is reasonably necessary to comply with law, respond to legal process, enforce our Terms of Service, detect or prevent fraud or security incidents, investigate misuse, or protect the rights, property, or safety of QualBench, users, or the public.
If QualBench is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be disclosed or transferred as part of that transaction.
We may disclose information with your consent or at your direction.
QualBench does not:
We may use cookies, local storage, pixels, SDKs, or similar technologies to operate, secure, analyze, and improve the website and Service. These technologies may help us keep you logged in, remember preferences, secure accounts, detect abuse, understand product usage, measure site performance, debug errors, improve the user experience, and analyze marketing effectiveness.
You can control cookies through your browser settings. Blocking cookies may affect some features of the Service.
We do not currently intend to use cookies to sell personal information or share personal information for cross-context behavioral advertising. If we later use advertising or retargeting technologies that require additional disclosures or opt-outs, we will update this Privacy Policy.
We retain information for as long as reasonably necessary to provide, secure, support, improve, and operate QualBench, and for legitimate business, legal, accounting, tax, audit, fraud-prevention, and security purposes.
For example:
If you delete data from the Service, we may retain certain copies in backups, logs, audit records, billing records, or security systems as needed for security, legal, fraud-prevention, accounting, or operational purposes.
Data remaining in standard system backups will be overwritten or permanently purged in accordance with our automated backup cycles, which do not exceed thirty (30) days from the date of deletion.
We may retain aggregated, anonymized, or de-identified operational information for analytics, benchmarking, security, and product improvement.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. These safeguards may include access controls, authentication, logging, monitoring, encryption, permissioning, vendor controls, and operational security practices.
However, no system is perfectly secure. We cannot guarantee that information will always remain secure.
You are responsible for: using strong passwords, protecting account credentials, managing workspace access, removing users who no longer need access, limiting user permissions, reviewing exports before uploading them elsewhere, avoiding the upload of prohibited or sensitive data, and notifying us promptly if you suspect unauthorized access.
QualBench is intended for ordinary business and GTM workflow data. You should not upload sensitive or high-risk data, including:
We may delete, quarantine, restrict, or require removal of prohibited data if we identify it.
You are responsible for the Customer Data you upload, process, export, or use. You represent that you have all rights, permissions, notices, consents, contractual rights, and legal authority necessary to upload Customer Data to QualBench and to use it with the Service.
You are responsible for ensuring that your collection, upload, processing, export, and downstream use of Customer Data complies with applicable U.S. laws, rules, platform terms, contracts, privacy obligations, and internal policies.
This may include obligations relating to: privacy notices, opt-outs, suppression requests, unsubscribe requests, deletion requests, access requests, correction requests, do-not-contact requests, customer or prospect ownership restrictions, internal compliance policies, and contractual limits on data use.
QualBench does not determine whether uploaded contact data may lawfully be used for outbound, marketing, sales, recruiting, customer research, or any other purpose.
QualBench prepares data and messaging fields. You decide whether and how to export or use them. You are responsible for: choosing the correct export format, verifying exported fields, mapping data correctly into third-party tools, testing imported data, reviewing message rendering, validating merge fields, maintaining suppression lists, honoring opt-outs, configuring sending tools, managing inboxes and domains, complying with third-party platform terms, and complying with applicable outbound, privacy, marketing, telecommunications, and anti-spam laws.
QualBench is not responsible for any domain suspension, email service provider termination, sender reputation damage, account ban, spam-folder placement, bounce rate, complaint rate, unsubscribe rate, blocklist event, or downstream harm arising from your use of exported files or generated messaging variables.
QualBench is a U.S.-only B2B workflow tool designed primarily for commercial users, business accounts, workspace administrators, and uploaded business contact data.
Certain U.S. state privacy laws may provide rights to residents of those states where those laws apply. These rights may include the right to: request access to personal information, request correction of inaccurate personal information, request deletion of personal information, request a copy of personal information, opt out of certain sales, sharing, targeted advertising, or profiling activities, appeal a denied privacy request, and not be discriminated against for exercising applicable privacy rights.
These rights are not absolute and may be subject to statutory thresholds, exemptions, identity verification, business-contact limitations, commercial-context limitations, security exceptions, legal exceptions, and other restrictions.
Nothing in this Privacy Policy is intended to concede that any particular U.S. state privacy law applies to QualBench, to a particular workspace, to a particular category of business contact data, or to a particular request.
Where a privacy law applies, we will comply with our obligations under that law. Where a privacy law does not apply, we may still provide reasonable access, correction, deletion, or export assistance as an operational courtesy, at our discretion, where practical and appropriate.
To submit a privacy request, use our contact form. We may need to verify your identity before completing a request.
This section applies only to California residents and only where California privacy law applies to QualBench or to the relevant information. We provide this California Privacy Notice to describe our information practices and to support transparency. This notice should not be interpreted as a concession that the California Consumer Privacy Act, as amended, applies to QualBench in all circumstances, to all information we process, or to all business contact data uploaded by customers.
In the last 12 months, we may have collected the following categories of personal information:
| Category | Examples | Sources | Purposes |
|---|---|---|---|
| Identifiers | Name, business email, account ID, IP address, company domain | You, workspace users, device/browser, service providers | Account creation, login, support, security, billing, product use |
| Business contact information | Name, job title, company, business email, LinkedIn URL | You, workspace users, uploaded files | QualBench workflows, contact merge, exports |
| Commercial information | Plan, invoices, payment status, credit usage | You, payment processor, QualBench systems | Billing, subscriptions, credits, accounting |
| Internet or network activity | Pages viewed, log data, device/browser info, feature usage | Device/browser, analytics/logging providers | Security, analytics, troubleshooting, product improvement |
| Professional or employment-related information | Job title, company, role, workspace membership | You, workspace users, uploaded files | Workspace management, Qual/Bench workflows, exports |
| Inferences and generated workflow data | Fit scores, segments, confidence scores, recommendations, generated messaging variables | QualBench systems, AI workflows, Customer Data | Provide Qual, Bench, export, and workflow features |
| User-generated content | ICP profiles, prompts, notes, support messages, uploaded files | You, workspace users | Provide and support the Service |
| Operational metadata | Processing status, latency, error state, row counts, completion rates, credit usage, export type, destination format selected | QualBench systems | Operate the Service, troubleshoot, improve reliability, detect abuse, calculate credits, improve workflow performance |
We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising. We do not use Customer Data, uploaded account lists, uploaded contact records, proprietary ICP profiles, prompts, notes, or generated workspace outputs to train, retrain, fine-tune, or improve AI models.
California residents may submit applicable requests via our contact form. We may verify your identity before responding. Where California privacy law does not apply to a request, we may still respond as an operational courtesy where practical and appropriate.
This section applies only to Texas residents and only where Texas privacy law applies to QualBench or to the relevant information. We provide this Texas Privacy Notice to describe our information practices and to support transparency. This notice should not be interpreted as a concession that the Texas Data Privacy and Security Act applies to QualBench in all circumstances, to all information we process, or to all business contact data uploaded by customers.
Where Texas privacy law applies, Texas residents may have rights to: know whether personal data is being processed, access personal data, correct inaccuracies, delete personal data, obtain a copy of personal data, opt out of certain targeted advertising, sale of personal data, or certain profiling activities, and appeal a denied request.
QualBench does not sell personal data. QualBench does not process personal data for targeted advertising. QualBench does not use Customer Data, uploaded account lists, uploaded contact records, proprietary ICP profiles, prompts, notes, or generated workspace outputs to train, retrain, fine-tune, or improve AI models.
Texas residents may submit applicable requests via our contact form. We may verify your identity before responding. To appeal a denied request, please contact us via the form with the subject "Privacy Appeal." Where Texas privacy law does not apply to a request, we may still respond as an operational courtesy where practical and appropriate.
QualBench is not intended for children or users under 18. You may not use QualBench if you are under 18. You may not upload children's data to QualBench. If we learn that we collected children's data, we may delete it.
If you enter a domain or ask QualBench to draft an ICP profile, QualBench may review public websites, public webpages, public product descriptions, public customer pages, public case studies, public pricing pages, public industry pages, and other public information.
QualBench may use this public information to infer: what a company sells, best-fit customer types, poor-fit company types, target industries, excluded industries, buyer personas, buying triggers, disqualifiers, target geographies, and qualification signals.
Domain-based ICP drafts are suggestions only. They may not reflect your actual ICP, sales strategy, best customers, exclusions, pricing motion, or business priorities. You are responsible for reviewing and editing ICP drafts before saving or using them.
We may use aggregated, anonymized, or de-identified operational information to understand product usage, improve performance, evaluate feature quality, improve workflow reliability, identify abuse patterns, benchmark system reliability, develop new features, measure processing latency, understand error rates, and improve user experience.
When we use information for these purposes, we do not use the semantic content of your uploaded account lists, contact records, proprietary ICP profiles, prompts, notes, or generated messaging outputs. Product-improvement analysis relies on structural metadata, system performance logs, usage events, status codes, aggregate counts, processing latency, error states, completion rates, and similar operational signals.
QualBench does not use aggregated, anonymized, or de-identified information to train, retrain, fine-tune, or improve AI models using Customer Data.
We may send you emails related to: account creation, login and security, workspace invitations, billing, subscription changes, credit usage, product updates, support, legal notices, and service announcements.
You may be able to unsubscribe from non-essential marketing emails. You cannot unsubscribe from transactional, security, billing, or service-critical messages while your account remains active.
Some browsers transmit "Do Not Track" signals. There is no uniform industry standard for responding to these signals. Where required by applicable law and technically feasible, we will honor legally recognized opt-out preference signals for applicable sale, sharing, or targeted advertising activities.
Because QualBench does not intend to sell personal information or share personal information for cross-context behavioral advertising, these signals may not materially change our current practices.
We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the Service, by email, or by updating the "Last Updated" date. Your continued use of QualBench after the updated Privacy Policy becomes effective means you accept the updated policy. If you do not agree with the updated policy, you should stop using QualBench.
Questions, requests, or concerns about this Privacy Policy? Use our contact form to reach us.
QualBench
3801 N Capital of Texas Hwy, Ste E240 · Austin, TX 78746
This Notice at Collection summarizes the categories of information QualBench may collect and why we collect them.
| Category | Examples | Purpose | Retention Criteria |
|---|---|---|---|
| Account information | Name, email, company, role, workspace | Create accounts, authenticate users, manage workspaces, provide support | Retained while account/workspace is active and as needed for legal, billing, security, or operational purposes |
| Billing information | Billing name, email, plan, invoices, payment status | Process payments, manage subscriptions, maintain records | Retained as needed for accounting, tax, legal, fraud-prevention, and business records |
| Customer Data | Uploaded accounts, contacts, ICP profiles, files, notes | Provide Qual, Bench, merge, export, and workflow features | Retained while needed to provide the Service or until deleted, subject to backups, logs, and legal/operational needs |
| Generated workflow data | Scores, statuses, reasons, buyer titles, messaging variables, exports | Provide product functionality, run history, review workflows, export files | Retained while workspace is active and as needed for product functionality or legal/operational needs |
| Device and usage information | IP address, browser, device, logs, analytics | Security, troubleshooting, analytics, abuse prevention, product improvement | Retained as needed for security, analytics, troubleshooting, and operational purposes |
| Communications | Support messages, feedback, emails | Support, respond to requests, improve product, maintain records | Retained as needed for support, legal, operational, and business purposes |
| Operational metadata | Processing status, latency, error state, row counts, completion rates, credit usage, export type, destination format selected | Operate the Service, troubleshoot, improve reliability, detect abuse, calculate credits, improve workflow performance | Retained as needed for product operation, security, billing, fraud prevention, analytics, and legitimate business purposes |
QualBench does not use uploaded Customer Data, account lists, contact records, proprietary ICP profiles, prompts, notes, or generated workspace outputs to train, retrain, fine-tune, or improve AI models.
Product-improvement analysis uses operational metadata and system performance information, not the semantic content of customer-uploaded lists or proprietary GTM strategy.
We do not intend to sell personal information for money or share personal information for cross-context behavioral advertising.