Last Updated: June 21, 2026
These Terms of Service govern your access to and use of QualBench, including our website, application, account qualification tools, messaging workbench, export tools, credit-based processing features, and related services.
By creating an account, accessing the Service, uploading data, running a Qual or Bench process, purchasing credits, inviting users, or exporting files, you agree to these Terms.
QualBench is a GTM workflow application that helps users turn account lists and related business data into structured outbound-preparation outputs.
QualBench may help you:
QualBench is designed to help you prepare outbound-ready data. QualBench does not send emails, operate campaigns, warm inboxes, manage replies, provide lead data, guarantee deliverability, guarantee legal compliance, or guarantee sales outcomes.
QualBench is not:
You are responsible for reviewing all data, outputs, exports, and downstream uses before relying on them.
To use certain parts of the Service, you may need to create an account. You agree to provide accurate account information and keep it current.
U.S.-Only Eligibility and Use
QualBench is intended only for customers located in the United States and for U.S.-directed business use. By creating an account or using the Service, you represent and warrant that you are either an individual resident of the United States, or an entity formed under the laws of the United States with its principal place of business in the United States.
You further represent and warrant that you will use the Service only to process account, company, and contact data relating to organizations and individuals located in the United States. You may not use the Service to target, process, upload, enrich, prepare, or export data for prospects, recipients, campaigns, or business activities outside the United States.
A workspace may include owners, admins, members, viewers, clients, contractors, or other invited users. The workspace owner or admin is responsible for managing access, permissions, invited users, uploaded data, exports, credits, and activity within the workspace.
We are not responsible for actions taken by users you invite or authorize.
You retain ownership of your Customer Data. You grant QualBench a limited license to host, process, analyze, transform, transmit, display, and use Customer Data as necessary to provide, maintain, secure, troubleshoot, improve, and support the Service.
You represent and warrant that you have all rights, permissions, consents, and legal authority necessary to upload Customer Data to QualBench and to use it with the Service.
You may upload contact-level business data including names, job titles, business email addresses, company information, domains, and LinkedIn URLs.
You are solely responsible for determining whether the data you upload, process, export, or use includes personal information or regulated data under applicable U.S. federal or state law.
You are responsible for ensuring that your collection, upload, processing, export, and downstream use of Customer Data complies with all applicable U.S. laws, rules, platform terms, contracts, and privacy obligations — including opt-outs, suppression requests, unsubscribe requests, and do-not-contact requests.
QualBench is intended for ordinary business and GTM workflow data. Do not upload:
QualBench uses AI models and automated research workflows to generate outputs including fit scores, buyer titles, reply angles, messaging fields, and confidence scores.
AI-generated outputs may be inaccurate, incomplete, outdated, or unsuitable for your specific use case. You are responsible for reviewing, editing, validating, and approving all outputs before using them.
QualBench does not guarantee any reply rate, conversion rate, meeting rate, pipeline, revenue, deliverability improvement, or business outcome.
QualBench prepares data and messaging fields. You are solely responsible for any outbound, marketing, sales, or other communications you send using exported QualBench outputs.
You are solely responsible for complying with all applicable U.S. laws governing your outbound communications, including CAN-SPAM, TCPA, state anti-spam laws, state privacy laws, do-not-call rules, and platform-specific acceptable-use rules.
QualBench does not send email for you and does not verify that your outbound campaign complies with any law, regulation, platform rule, or contractual obligation.
QualBench may allow you to export files for use with third-party tools. QualBench is not affiliated with, endorsed by, or responsible for any third-party tool unless expressly stated.
You are responsible for choosing the correct export format, mapping fields correctly, reviewing imported data, complying with third-party platform terms, and validating that your imported records and merge fields render correctly.
QualBench is strictly a data-preparation and workflow application. We do not send emails, connect sending inboxes, warm inboxes, manage unsubscribes, or operate campaigns.
Unless otherwise stated in your plan:
Before a credit-consuming action, QualBench will display an estimated credit cost. You are responsible for reviewing the estimated usage before confirming the action.
By purchasing a plan or credits, you authorize us and our payment processor to charge your payment method for applicable fees, taxes, and renewals described at checkout.
Subscription plans may renew automatically unless canceled before the renewal date. Fees are non-refundable except where required by law or expressly stated in writing.
You may not use QualBench to generate spam, send deceptive or fraudulent communications, process data you do not have the right to use, upload or process non-U.S. prospect or campaign data, bypass opt-outs or suppression lists, or use the Service for non-U.S. outbound targeting.
QualBench does not send email, text messages, direct messages, LinkedIn messages, calls, or other outbound communications. QualBench does not connect to your inbox for sending campaigns.
You are responsible for all sending activity outside QualBench.
QualBench may allow optional contact-level merge. Automated matching may produce incorrect matches. You are solely responsible for reviewing and validating all contact-to-account matches, merged fields, and destination-ready exports before using them.
Because automated contact merging may map account-level messaging variables into contact-level records, you assume all risk of incorrect personalization, mismatched pain points, duplicate contacts, and downstream campaign errors.
QualBench and its licensors own all right, title, and interest in and to the Service, including the website, application, software, AI workflows, scoring and messaging logic, design, and all related intellectual property. These Terms do not transfer any ownership of the Service to you. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes. You may not copy, modify, reverse engineer, resell, sublicense, or create derivative works from the Service except as expressly permitted. Your ownership of your Customer Data is addressed separately in Section 5.
You may stop using the Service and cancel your account at any time through your account settings or by contacting us. We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms, misuse the Service, create security, legal, or reputational risk for us or other users, or fail to pay applicable fees. We may also modify, suspend, or discontinue the Service, in whole or in part, at any time. Upon termination, your right to use the Service ends. Sections of these Terms that by their nature should survive termination — including data ownership, license grants, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.
You agree to indemnify, defend, and hold harmless QualBench and its owners, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Data; (b) your use of the Service or any exported outputs, including any outbound, marketing, or sales communications you send; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party, including any privacy, anti-spam, consumer-protection, or marketing law.
The Service is provided "as is" and "as available." To the fullest extent permitted by law, QualBench disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and results.
QualBench is not liable for domain suspension, inbox suspension, sender reputation degradation, blocklist events, deliverability failure, or any technical, reputational, financial, or operational harm arising from your downstream use of exported data or third-party tools.
To the fullest extent permitted by law, QualBench will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or business interruption.
QualBench's total liability for any claim will not exceed the greater of: the amount you paid to QualBench in the three months before the event giving rise to the claim; or $100.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. The courts located in Travis County, Texas will have exclusive jurisdiction over disputes not subject to arbitration.
Before filing a claim, you agree to contact QualBench via our contact form and attempt to resolve the dispute informally for at least 30 days.
Except for small claims or injunctive relief for IP or security matters, disputes will be resolved by binding individual arbitration administered by the American Arbitration Association in Travis County, Texas.
You and QualBench waive any right to bring claims as a class, collective, or representative action.
We may update these Terms from time to time. If we make material changes, we may provide notice through the Service or by email. Your continued use of the Service after changes become effective means you accept the updated Terms.
Questions about these Terms? Use our contact form to reach us.